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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Customer Question

i cannot access my time machine when i enter the password XXXXX box shakes and nothing happens i get an error 6584 message
Submitted: 4 years ago.
Category: Mac
Expert:  Daniel replied 4 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

A password XXXXX not be needed to access the Time Machine since you are (I think) signed into your user account. Is this the case or do you not have a user password?
Customer: replied 4 years ago.

i cannot access my data drive and the information i have saved on their it will not connect

Expert:  Daniel replied 4 years ago.
Let us start over here.
You are trying to enter the Time Machine to access backed up data, correct?
You click on the icon in the menu bar that represents the Time Machine and select Enter Time Machine. At this point it does what?