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Justin, Network Admin
Category: Mac
Satisfied Customers: 2591
Experience:  10+ years IT experience (Corporate Network Administration),
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How do I get my Fujitsu S1300 to attach to emails on My MacBook?

Customer Question

How do I get my Fujitsu S1300 to attach to emails on My MacBook? It used to and now it doesn't.
Submitted: 4 years ago.
Category: Mac
Expert:  Justin replied 4 years ago.

Probably a breakdown in the software (possibly an update, or just some glitch).

I'm assuming the scanner is still working (as in is able to scan documents to file, just not directly to email).

Try updating the software suite for the s1300, you may download it here:

It's a large package. It may be better to trash the current application (scansnap) before installing the new one. I would actually try it both ways, first just trying to install on top of itself similar to an update. If that fails, then uninstall the current version and install the fresh one.

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