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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10820
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi, I own a Mac OSX Pro laptop (just over a year now). A great

Customer Question

Hi, I own a Mac OSX Pro laptop (just over a year now). A great machine but,,,
While clearing rubbish, & generally going through things, I've now wiped out my Mail Icon
from its desktop (Icons pop-up normaly), but since fiddling around now, seem to have lost
my mail icon for good.. I've tried everything I know,(which is little, as I see it now), and
now can't click into my B.T. mail etc.. I've even tried re-loading the 2x discs which came
with my Mac, but still no joy..

Can you help?.. (P.S.) I'm a disabled fella / non-driver, hard of hearing & had a stroke
2 years ago (if it matters)..
Submitted: 4 years ago.
Category: Mac
Expert:  Ashik replied 4 years ago.

Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.

Before we start, please remember these things. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied.


What version of Mac OS X are you using ?

Customer: replied 4 years ago.

I'm using OS X Pro with Safari installed

Expert:  Ashik replied 4 years ago.
What is the version number ? Click on the Apple icon and select About This Mac, that should tell you the version number
Customer: replied 4 years ago.

Hi again,


It's a Mac OS X version; 10.6.8


2.3 GHz Intel is


Memory; 4 Gb.


1333MHz


ddr3

Customer: replied 4 years ago.
,

Hi again,


It's a Mac OS X version; 10.6.8


2.3 GHz Intel is


Memory; 4 Gb.


1333MHz


ddr3

Expert:  Ashik replied 4 years ago.
Hi there, Thanks for the info. Download the Mail application from here : http://www.mediafire.com/?fqwa9l8qv3e08cw

Copy the downloaded Mail application to the Applications folder.

Then goto Apple menu and select Software Update. Then do all updates. Open Mail.

Please let me know if that didn't work, so we can continue troubleshooting. Don't Rate my answer until you are satisfied.

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