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Last two downloads of music on my IPod has not copyed but have

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been charged last receipt #...
Last two downloads of music on my IPod has not copyed but have been charged last receipt # XXXXX
Submitted: 5 years ago.Category: Mac
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Answered in 3 minutes by:
10/1/2012
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 5 years ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 38,972
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Verified
Hi,

What's the exact model of your iPod? Is it the iPod touch?
http://support.apple.com/kb/HT1353

Do you connect the iPod to Wi-Fi/wireless?

Do you have iTunes program on your computer? Did you download those two songs on the computer yet, then you can sync?

http://support.apple.com/kb/HT2519

Please let me know. thank you,
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Customer reply replied 5 years ago

Do I try to download again and is this credit back to my Visa

Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 5 years ago
If you have already purchased the songs, then you won't be charge again; you can always download your previous purchased songs without getting charge again. So yes, please try to download again:

http://support.apple.com/kb/HT2519

Please let me know if there is still any issue. Thank you.


If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you are satisfied. IF you feel the need to rate bad or poor service, please stop and click on the REPLY tab and reply with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you,

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Viet - Mac Tech
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