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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
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Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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lost my music folder on itunes - all my music is on my phone

Customer Question

lost my music folder on itunes - all my music is on my phone - how do i get it back onto my computer
Submitted: 4 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 4 years ago.

On your computer, make sure to sign in the correct Apple ID account (you've used to purchase all your music previously) in the iTunes program.

Please plug in the phone to sync. If that does not work:

  1. Open iTunes 10.6 or later on your computer. (You can download the latest version of iTunes here.)
  2. If you're not already signed in, click Sign In, and enter your Apple ID and password.
  3. After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS section.

  4. From your Purchased page, click the tab for the content type you're looking for (Music, Movies, TV Shows, Apps, or Books).

  5. Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
  6. Click the download icon to the right of each item to download that item.

You can see the full details at

Please let me know if there is still any issue. Thank you.

If you would like any additional information or have more questions please don’t hesitate to ask!

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Thank you,

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