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Sorry to hear that you are not able to access the app/itunes store.
What about accessing safari? Are you able to access the internet through safari?
Yes, that's no problem. It's just apple id that's a problem
I need to know one more information. Does that error message come up the very moment you open the app/itunes store? Or does it occur while purchasing/downloading something?
While purchasing/downloading. I can search for apps, etc. Just can't download or update --
No, it still won't let me sign in to apple store
Yes, that worked. Thank you!
Great to know that :)