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David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1494
Experience:  BSc H.Dip Apple Certified Professional
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I am having difficulty setting up icloud on my notebook. 1.

Customer Question

I am having difficulty setting up icloud on my notebook.
1. The icloud icon does not appear on my apple system preferences.
2. I am having a problem then getting into my apple account
Everytime I ask to reset my password ***** just keeps going around and around...email , click on link, back to request, new email ..on and no...
Submitted: 5 years ago.
Category: Mac
Expert:  David replied 5 years ago.
Hi, my name is ***** ***** I will do whatever I possibly can to help answer your questions.
Click on the Apple in the top left, and then 'About This Mac'.
What version of Mac OS X does it say?
Which password ***** you trying to change, and where?
Thanks in advance,
David.
Customer: replied 5 years ago.

OS X 10.6.8

I tried to purchase the operating system update (though I am not entirely sure I need to for icloud) I cant remember my AppleID/Password *****

I do know my itunes password

Customer: replied 5 years ago.

Did you get my answer?

Expert:  David replied 5 years ago.
Hi,
Yes, I need to be notified and type my reply, sorry for the delay.
The minimum system requirements are Mac OS X 10.7.4
You should update using the App Store to Mountain Lion 10.8
App Store should be in your Applications folder.
Please get back to me if you have password ***** or any other questions.
Kind regards,
David.
Expert:  David replied 5 years ago.
Hi,
I'm just following up with you to see how everything is going. Did my answer help?
Let me know,
David.