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Hi, and welcome to Just Answers! I am excited to get started with you.
Are you near your computer now?
Great, we will first try to reset your PRAM. This will require you to restart your computer. When it is done booting up, just log back in to give me an update.
1. Power off your computer
2. Immediately after pressing the power button, press and hold down these 4 key combination
4 Let the computer chime 3 times
power off with the power button, or restart?
ok, will do and get back to you.
Ok, I will stand by
hey, that did the trick. bluetooth showing and wireless mouse working properly. Thank you!
Great anytime. If you are satisfied, you can go ahead and accept/rate my answer.
Have a fantastic Labor day weekend :)
You too and thank you again for fixing my problem :-)