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I see a large iPad with the swipe to "Configure"
If I do try to configure I choose "English"
Then my network preference
Then it say "It may take up to three minutes to configure your iPad"
Then the apple logo
Then that repeats and it goes back to the original screen
It was connected to the computer this whole time and is still connected.
Yes, just giving the kids dinner.
The ipad was showing in iTunes but is connected now and NOT showing on the left hand side in iTunes anymore
No, the apple logo is there but it is not on iTunes
I quit iTunes
I reconnected through a different USB port
I have the iPad "reconfigure " page
The device shows on the left side in iTunes but I get the waiting colour wheel when I try to click on the iPad in devices
Then the iPad disappears from iTunes
Then I get the apple logo on the iPad
And we start all over again!
None of this has worked, if the device shows up, it is empty and when you try to click on it, you get the whirling colour wheel.
Why has this suddenly happened? It was fine for the past two and a half years!
No, no other computer available.
Is the computer now a problem?
I have 3 other iPads associated with it
No, that hasnt helped.
The device briefly showed up with the coloured wheel and then abruptly disappeared.
The apple is showing on the ipad
But nothing has changed
Is the iPad software failure terminal?
Then it goes back to the iPad screen with the swipe to configure
OK, that has now happened.
the computer says there is an iPad but it says software n/a capacity n/a serial number n/a
and the only option is restore
the ipad is showing the USB and itunes page
OK, did that and we are just back to where we were
When i get to the page which says connect to iTunes if wi fi not available I got the USB and iTunes page, that then disappeared and the apple logo is on the iPad
And the iPad isn't in the devices on iTunes!!
Back to square One
No iPad in recovery mode
The software is up to date
The local Apple store told me it was a simple fix when plugging in to iTunes
But something is seriously wrong
Thanks for your help!!!!
How do I give you the smileys?