How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John T. F. Your Own Question
John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 3058
Experience:  20+ years in the computer/Mac industry
Type Your Mac Question Here...
John T. F. is online now
A new question is answered every 9 seconds

I think I have locked my ipad

This answer was rated:

I think I have locked my ipad
Hello! My name is XXXXX XXXXX self-employed tech, and I'm offering my time today to provide advice and information.

What is on the screen currently?

Customer: replied 5 years ago.

my i pad is dark with circle go around and around

Okay, it sounds like it may have, indeed, locked up.

If the following does not work, do not rate yet, just reply back for further assistance.

First, let’s attempt resolving this issue with your iOS device (iPad) by trying a hard reset, then proceed from there if that does not resolve the problem:

Disconnect the iOS device from it's cord, if plugged in.

Press and hold your Sleep/Wake button (on the top) and Home button (on the front) together for at least 10 seconds.

When your screen goes black, release both buttons.

The next thing you should see are the Apple logo followed by the home screen a few minutes later.

If the above does not work, plug it straight into a power outlet and try again.

Hopefully, this info will answer your question. If you continue to have questions on this topic, do not rate yet, just reply back to this discussion. I will be more than happy to work with you further.

Thanks and good luck,
John T. F. and 2 other Mac Specialists are ready to help you
Customer: replied 5 years ago.

the circle are still there and nothing happens

Customer: replied 5 years ago.

thanks--got it

Glad to hear it! If you should need anything else, please let me know!