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my ipod touch is frozen. the screen shows connect the USB to
my ipod touch is frozen. the screen shows connect the USB to itunes. I have turned off the ipod and the computer and nothing helps. I tried to reboot the ipod and it does not fix it either. I updated … read more
John T. F.
John T. F.
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Two Decades Field Experience
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Hi there, i bought a brand new ipod touch yesterday and connected
Hi there, i bought a brand new ipod touch yesterday and connected to my itunes last night and it asked me to restore to new factory settings. now my ipod is frozen with a loading bar accross the scree… read more
Mr. Clark
Mr. Clark
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Bachelor's Degree
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hello my name is XXXXX XXXXX i recently upgraded my IPOD and now
hello my name is XXXXX XXXXX i recently upgraded my IPOD and now my download for safari and music is locked . how can i unlock it so that i can do downloads of music and games? i had to verify my web … read more
Ashik
Ashik
Master's Degree
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The screen on my sons ipod is frozen. He had his ipod plugged
The screen on my son's ipod is frozen. He had his ipod plugged into our home pc (trying to do an update on itunes) and the computer went into a reconfiguration mode and restarted itself. Now, his ipod… read more
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iPod plugged into Chevy Tahoe USB port. It showed the songs
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I have an iTouch 32 gig. I plugged it into my computer to
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Engineer John C.
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I tried updating my itunes to the newer version, but then it
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I bought a 32GB Ipod off eBay and it seems to be completely
I bought a 32GB Ipod off eBay and it seems to be completely empty. Am I doing something wrong in starting or have I been royally ripped?… read more
Mr. Clark
Mr. Clark
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I went to update my 3gs and at the end it said unable to finish
I went to update my 3gs and at the end it said unable to finish updating. Now the phone is asking me to plug it into i tunes. I have it plugged into the computer and windows recognizes it but i tunes … read more
Vinod Menon
Vinod Menon
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my ipod touch is froze and even after i restored it, it is
my ipod touch is froze and even after i restored it, it is still frozen idk what i should do!! pleas help!! i cant live without my ipod!… read more
Mr. Clark
Mr. Clark
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Bachelor's Degree
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I recently acquired an iPOD touch, i have downloaded the software,
I recently acquired an iPOD touch, i have downloaded the software, and as far as i can tell, it has installed. however, when i hit the home button, it still shows the screen with the usb cable with th… read more
Jason Jones
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hi. my ipod touch (16gb) is stuck with white apple logo and
hi. my ipod touch (16gb) is stuck with white apple logo and "spinning circle" going on at same time on screen.… read more
Jesse
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MY daughter plugged her Ipod touch into the computer and they
MY daughter plugged her Ipod touch into the computer and they asked if she wanted the latest update. She said yes and when it was halfway through the update, she got a technical error message and the … read more
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I just updated my Ipod (16gb) with the latest software using
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Pat
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I AM HAVING PROBLEMS UPDATING MY LIBRARY ON MY ITOUCH. I HAVE
I AM HAVING PROBLEMS UPDATING MY LIBRARY ON MY ITOUCH. I HAVE RESTORED IT TO IT'S ORIGINAL CONNECTIONS AND RECONNECTED IT TO UPATE. ITUNES KEEPS FREEZING AND THE ITOUCH WILL NOT UPDATE. THE TOUCH IS F… read more
Mike
Mike
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OK well i dont know if you do ipods but my ipod isnt working.
OK well i dont know if you do ipods but my ipod isnt working. I just got it 2 days ago. I plugged it into the macbook and then itunes froze, so i force quit it and now the ipod is frozen with the scre… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
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my ipod touch is frozen, the screen shows connect the usb to
my ipod touch is frozen, the screen shows connect the usb to itunes . this ipod is brand new. it happened while installing the latest version on itunes while downloading the computer said error and no… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

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Vinod Menon

Vinod Menon

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worked as a Tech support Associate for Apple products

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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