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On my iMac. Turning it on my desktop does not come up. A
On my iMac. Turning it on my desktop does not come up. A white image appears with a tiny folder in the middle. The folder blocks with a question mark blinking. This never happened before.… read more
Mike
Mike
Mac Medic
Some college
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Have an iMac running 10.6.8. Received a message saying I
Have an iMac running 10.6.8. Received a message saying I needed to up date my iPhoto or I could not view pictures. I agreed & lost ALL my photos. There is only a new blank iPhoto page. Holding option … read more
Mike
Mike
Mac Medic
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Hi , I have an iMac about year 2008.On startup it's the spinning
Hi , I have an iMac about year 2008.On startup it's the spinning ball neverending. I tried Command/Alt/P&R and got 2 chimes. Then unplugged and got screen with HD and RECOVERY disc. I chose HD and pre… read more
Mike
Mike
Mac Medic
Some college
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hello from kathy need help with 2007 iMac. White screen on boot. made mistake of acciden
hello from kathy need help with 2007 iMac. White screen on boot. made mistake of accidentally changing drive's everyones permissions to none and the red dot and dash appeared on drive icon… read more
Mike
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I just updated my comcast modem and now my iMac is stuck on
I just updated my comcast modem and now my iMac is stuck on the gray screen with Apple and no spinning wheel. My iPad is okay… read more
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I am not able to download flashplayer on my iMac OSX 10.6.8.
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Mike
Mike
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I have a core-duo Imac (circa 2006) running OS10.4 (I
I have a core-duo Imac (circa 2006) running OS10.4 (I continue to run 10.4 because I can't afford to upgrade my AdobeCS2 software) The ay before yesterday (having a really bad morning) I mistyped my l… read more
Mike
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Just acquired power last night from Hurricane Isaac. iMac
Just acquired power last night from Hurricane Isaac. iMac was fine last nite. Always Use a surge protector. Issue is today, found power off, when I attempted reboot, got startup tone, apple icon, spin… read more
Mike
Mike
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My Macbook Pro is not booting properly. It first does the chime
My Macbook Pro is not booting properly. It first does the chime then shows the Apple logo on a white screen. Then after a while, it still has the Apple logo on a white screen, but with the loading whe… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am having problems with my Macbook pro. when it starts up
Hi I am having problems with my Macbook pro. when it starts up it shows a white screen for a while and then a picture of a file with a flashing question mark on it. I tried repairing the HDD but it do… read more
Mike
Mike
Mac Medic
Some college
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I have an iMac (older white / I believe its 2.16 intel Core
I have an iMac (older white / I believe it's 2.16 intel Core 2 Duo) - I get the flashing question mark folder and I can't get past it...Every time i try: option key / c / d / etc it just comes back to… read more
Mike
Mike
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Some college
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Adobe Flash will not install. I have already uninstalled the
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Mike
Mike
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I cannot get my iMac to turn on. Just grey screen with circle
I cannot get my iMac to turn on. Just grey screen with circle trying. The first few times I got a log in screen but no more. I have unplugged and plugged it all in. Turned off and on… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
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New I mac was working yesterday, today grey screen. Shut down,
New I mac was working yesterday, today grey screen. Shut down, waited 30 seconds, re started with option key and start button, grey screen.… read more
Mike
Mike
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My Mac will not start up. I was reading a file form the internet
My Mac will not start up. I was reading a file form the internet and the computer froze. I tried to force quit but it wouldn't so I had to shut off the computer. Now, when I try to start it all I get … read more
Mike
Mike
Mac Medic
Some college
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I used a firewire to take data from my iMac to my MacBook Pro.
I used a firewire to take data from my iMac to my MacBook Pro. All of the music and photograph files moved over on to the MacBook Pro - I did not want them all so wanted to start the process again. I … read more
Mike
Mike
Mac Medic
Some college
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I have a 2 year old iMac desktop with 24 screen. After sleep
I have a 2 year old iMac desktop with 24" screen. After "sleep mode" last night, this morning when I moved the mouse to "wake up" the computer... I here the drive engaging and a clicking sound. Tried … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hiya I need help with my ibook, i switch it on and a grey screen
Hiya I need help with my ibook, i switch it on and a grey screen appears with the apple logo. What can I do to get past it and log in again? I just resetted the finder via an application which asked t… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

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Vinod Menon

Vinod Menon

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David

David

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Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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