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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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iPhone won't send or recieve imessages anymore.

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My iphone won't send or recieve imessages anymore. I haven't changed the settings, it just stopped about a week ago. Now lots of people think I am very rude for not replying. Have turned the phone on and off, but no change.
When you go to settings - messages, is iMessage turned on. Also, is sent as SMS and receive at, turned on?
Thank you
Customer: replied 5 years ago.
Both are turned on, was the first thing I checked
Let's reset the phone first.
Press and hold the power button and the home button together until you see an apple logo
Let me know whether this resolves your issue
Vinod Menon and 5 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
Have done that twice, still not sending iMessages to known iPhone/iMessage users. Obviously it is almost impossible to know if I can receive iMessages.
Let's reset all settings on the iphone.
Go to settings > general > reset > reset all settings.
Now go to settings > messages and make sure imessage is on.
Once done, check whether the issue is resolved.
Customer: replied 5 years ago.
Did all that. Tried to send an iMessage to a friend that previously received them. It would not deliver (I am connected to Wifi). His phone now only sends me SMS
are you able to connect to the internet from the iphone?
Customer: replied 5 years ago.
Let's go to settings > messages. Turn off imessage and turn it back on.
let's see whether this works.
Customer: replied 5 years ago.

That seems to have fixed it. Thanks.

Good to know that it worked...:)

Vinod Menon and 5 other Mac Specialists are ready to help you