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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 3058
Experience:  20+ years in the computer/Mac industry
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I have an apple iphone, not the new 4gs but model before that,

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I have an apple iphone, not the new 4gs but model before that, short story is..........kittens upset my glass of water over it, this i knew not until this morning when my first alarm went off on the phone. I picked it up to 'snooze' noticed it was wet and there was a message that said i could not receive and texts or calls and that i must configure with Apple..........something like that. The phone since then has been dead, i went out and purchased a USB lead to connect it to my computer and the store but all it is doing and has been doing for the last half hour is flashing up with a white apple every few seconds or please?
Hello! My name is XXXXX XXXXX self-employed tech, and I'm offering my time in good faith today to provide advice and information.

In the tragic event of getting something like a phone wet the outcome is rarely good. However, the chances greatly depend on how quickly you take action.

If the iPhone was exposed to water in the last day then it is VERY unlikely the phone has completely dried out. Turn it off and do not try to turn it on again for the moment as this may cause further damage.

The usual method for treating this would be to enclose the device in a plastic bag with a cup or two of dry, uncooked white rice. It's important that you leave it in there for AT LEAST 48 to 72 hours or more in order to pull the moisture out of the internal components and into the rice.

The more you try to turn it on and use it during this important window of treatment increases the likelihood of further damage.

There is nothing you can do to guarantee full functionality and little more you can do, personally, to further improve the situation at this point in time but to wait and see if the phone works once it is completely dry.

Also, please avoid using heat (such as a hair dryer or heater) to further the drying process as they may contribute to further failure.

Please note: I can provide expert advice and information only - not for the successful repair of your iPhone. When troubleshooting electronic issues, sometimes the final diagnosis is that it is a physical defect in nature and the ‘answer’ such as in this case may be a recommendation to seek out repair from an authorized service center if the defect in question is not considered “user repairable”. This may be a frustrating answer and I do sympathize but please don't shoot the messenger. Smile

If you would like any additional information or have more questions please don’t hesitate to ask!

Hopefully, this info will answer your question. If you continue to have questions on this topic, just reply back to this discussion. I will be more than happy to work with you further.

Thanks and good luck,

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Customer: replied 5 years ago.

Thanks for the feedback, my friends have told me to try this but.......i'm a little confused as to why it worked this morning and gave me that message, could it be that water had got in but not affected it majorly until i picked it up?

Yes, it's possible that water had not reached certain internal components until the iPhone was moved/tilted. There are a lot of tightly packed, miniature components so even a small drop of water can cause issues.

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