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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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i loaded an app and my ipod touch screen went blank and it

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i loaded an app and my ipod touch screen went blank and it has full battery and i can't do anythind on it like shutting it off to try to reset it, what can i do?
Hi,

Might be the ipod is frozen. Let's try a reset first.

Press and hold the power button and the home button together for 10-15 sec. you might get an apple logo.

Let me know whether this resolves your issue. Rate me only after we finish our conversation.

Thank You
Vinod
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