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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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computer wont go into single user mode

Customer Question

now my computer wont go into single user mode when i hold down the apple key and s I just got this computer i dont have the setup disks and dont know the master password XXXXX do i do
Submitted: 5 years ago.
Category: Mac
Customer: replied 5 years ago.
when i reboot my computer and hold down the apple key and s nothing happens it just goes to the login screen why?
Expert:  David replied 5 years ago.
Hi my name is David.

Your Mac might be using firmware password protection.

What do you see when you hold Alt at startup?

Thanks in advance,