Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My Ipod screen has a message: "Plug into your computer". The
My Ipod screen has a message: "Plug into your computer". The computer I used to download the songs crashed. It may be in my basement but I don't know which one. If I have an ITunes account I don't kno… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,697 satisfied customers
I have a fairly story. About a year ago my wife and I
Hello I have a fairly long story. About a year ago my wife and I separated we both use my Apple ID. She left and took the kids mini iPad with her. This was also under my Apple ID. After some complicat… read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
1,351 satisfied customers
We are trying again to set up the new apple from an old one;
We are trying again to set up the new apple from an old one; We are at the stage where we have the message: set up as a new IPhone or Restore from Itunes. Which should we choose … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
1,351 satisfied customers
Apple ID change not being recognised so unable to access
Apple ID change not being recognised so unable to access itunes etc … read more
David L
David L
Bachelor's Degree
5,732 satisfied customers
I can't find my iTunes account, have tried all the
I can't find my iTunes account, have tried all the suggestions, haven't been logged on for months … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,076 satisfied customers
I want to erase/reset my iPad but I do not remember putting
I want to erase/reset my iPad but I do not remember putting in a restriction code and do not know it. Is there anyway I can remove the restriction code without connecting to a computer? … read more
Michael T
Michael T
2,241 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
4,080 satisfied customers
I have an iPad. We have changed our email account and I am
i have an iPad. We have changed our email account and I am having trouble getting into the iTunes Store. Am I able to reset my account using my new email and a new password? … read more
Justin Johnson
Justin Johnson
Owner
5,172 satisfied customers
All of a sudden my iphone 6 plus gets a message that could
all of a sudden my iphone 6 plus gets a message that could not be activated because the activation server cannot be reached. try connecting iphone to iTunes to activate it or try again ver the cellula… read more
Cris
Cris
3,700 satisfied customers
I am trying to download some CD;s on my I Pod nano. I
I am trying to download some CD;s on my I Pod nano. I haven't done this for a couple of years and I have a new laptop. I forget how to access my library and down load nor do I remember my user name or… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,768 satisfied customers
hi.... hope you can offer some advise, I had an account with
hi.... hope you can offer some advise, I had an account with itunes on my p.c. and established a music library for which I had made several single song purchaces etc. Recently I had lost access to the… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,666 satisfied customers
i have and itunes acoount and my computor crashed and i lost
i have and itunes acoount and my computor crashed and i lost my files i have my apple id and password XXXXX can i access my files… read more
Josh
Josh
It Support Specialist
Associate Degree
7,698 satisfied customers
I have difficulty pairing my blue tooth with my iPhone 4.
I have difficulty pairing my blue tooth with my iPhone 4. It is my understanding that with iTunes download, it is not necessary to have a blue tooth for audio clarity when conversing. Is this true? Ho… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My account was locked as I tried to reset it. How do I resolve
My account was locked as I tried to reset it. How do I resolve this now versus waiting for 8 hours? Thanks.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I am registered with Itunes but cannot access the Itunes store.
I am registered with Itunes but cannot access the Itunes store. I recently cancelled a credit card and changed to another bank. I think this could be the problem but I can't find a way to change my pa… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
Just bought new iPhone4. Had contacts downloaded at store
Just bought new iPhone4. Had contacts downloaded at store and Mobile Me started, which I need to sync when I get home later. But I cannot buy any apps. The Sign In recognizes my User Name, but not my … read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
I am unable to access my iTunes account on my mac. I have a
I am unable to access my iTunes account on my mac. I have a Power Mac G4 dual running OS X. I can access it form my pc but not the mac. I am getting a 9813 error.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
my I tunes keeps comming up with this account has been disabled
my I tunes keeps comming up with this account has been disabled so I called and they changed my password. it did the same thing today so I changed my password XXXXX now none of my purched music will p… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

4,080 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x