Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
All of a sudden the screen is black. It's fully charged. I
All of a sudden the screen is black. It's fully charged. … read more
Cris
Cris
3,700 satisfied customers
I have an apple ipad. When I power it up I only get an apple
I have an apple ipad. When I power it up I only get an apple logo briefly then the screen goes dark, … read more
Josh
Josh
It Support Specialist
Associate Degree
7,698 satisfied customers
IPad Air, Suddenly the memory went down from 85% to 1%,
Suddenly the memory went down from 85% to 1%, while I was using it. In settings general there is no name and the wifi is not connected. It will not charge. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My iPad Air will suddenly not hold a charge. It is less than
My iPad Air will suddenly not hold a charge. It is less than 18 months old. What can I do? My email is***@******.***.… read more
Martin
Martin
Network Engineering Diploma
1,775 satisfied customers
I have an Aple IPad, (Mini). Yesterday,I was using it and
I have an Aple IPad, (Mini). Yesterday,I was using it and suddenly it went off and I can'y get it on again. What happened? It was definitely charged up. Sue… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,659 satisfied customers
hi thanks! My iPad screen suddenly went black. I have tried
hi thanks! My iPad screen suddenly went black. I have tried rebooting with sleep and home buttons, charginmg ti for half an hour then rebooting. I have plugged it into iTunes. iTunes on my computer re… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My iPad2 screen went blank suddenly and cannot turn it back
My iPad2 screen went blank suddenly and cannot turn it back on. Already tried the following: charged it all night, reset it several times, tried recovery mode and restored it, checked all updates for … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My son borrowed my Ipad ( big mistake ). The Ipad needed to
My son borrowed my Ipad ( big mistake ). The Ipad needed to be charged up. He plugged the Ipad into his computer and then then tried to update to IOS 5.1. Then he left it alone while it updated. Then … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
my iPad just went blank. Tried charging it. Just blank, tried
my iPad just went blank. Tried charging it. Just blank, tried to turn it on like if it was new, nothing just blank. Is there anything i can do?… read more
Ashik
Ashik
Master's Degree
9,962 satisfied customers
My Ipad went blank. It was charged and has been charged again.
My Ipad went blank. It was charged and has been charged again. I is new, bought in December. it is a 64 GB… read more
Ashik
Ashik
Master's Degree
9,962 satisfied customers
IPAD 1 I RECEIVED IN OCTOBER 2011 SUDDENLY STOPPED WORKING 2
iPAD 1 I RECEIVED IN OCTOBER 2011 SUDDENLY STOPPED WORKING 2 WEEKS AGO. I WAS LOOKING AT A WEBSITE AND IT JUST WENT BLANK. I HAVE CHARGED IT OVERNIGHT AND STILL CAN'T GET IT TO BOOT UP. I HAVE PRESSED… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
My iPad was working fine, but when I plugged it into my Mac
My iPad was working fine, but when I plugged it into my Mac Powerbook G4 to back it up, it started to synch then the ipad screen went black, the apple logo appeared, the iPad icon disappeared from the… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
My Ipad turned off suddenly when I was using it. Battery indicator
My Ipad turned off suddenly when I was using it. Battery indicator showed around 40% of charge at the time. Unit will not turn on so I plugged it in to make sure it was charged, however, it still will… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I believe this is a warranty question. I purchased my IPad
I believe this is a warranty question. I purchased my IPad 2 online on June 20, 2011 ( order # XXXXX) and received it on June 29th. Mostly I play games but it has a tendency to crash. So far I have be… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
My ipad is not working properly. I have no email, just a blank
My ipad is not working properly. I have no email, just a blank screen. The cover does not wake it up, the other apps only work sometimes. it's fully charged. Help! Also, I went to download a book but … read more
Ashik
Ashik
Master's Degree
9,962 satisfied customers
I was using my iphone when it suddenly went black and is not
I was using my iphone when it suddenly went black and is not responding to any buttons I push. I was charged at the time. It remains black screen when plugged into charging devise/wall as well as into… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a one week old iPad & have downloaded a number of TV
I have a one week old iPad & have downloaded a number of TV shows from iTunes . As I watched one using the Video App it suddenly stalled, then went blank. I have restarted & revolted and still get not… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My iPad suddenly went dark, and wouldnt turn back on. I
My iPad suddenly 'went dark', and wouldn't turn back on. I tried the reset procedures described online under basic troubleshooting. I get a rectangular box in landscape shape, with a vertical red line… read more
Ashik
Ashik
Master's Degree
9,962 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x