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Mac Tech
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience:  7 + Years Supporting Apple Products
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I have a disc for HP Scanning software 5300 series. mac version

Resolved Question:

I have a disc for HP Scanning software 5300 series. mac version 1.1. I tried the disc in my new iMac and nothing happened. Do I need a new version of the soft wear disc.
Submitted: 5 years ago.
Category: Mac
Expert:  Mac Tech replied 5 years ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

What version OS X are you running on your Mac?

Hint - Click on the Apple in the upper menu back and select "About this Mac"

Reply back with the version of OS X please.

Also include the exact model number of your HP printer/scanner.
Customer: replied 5 years ago.
Lion 10.7.3 versioon

HP ScanJet 5300C
Expert:  Mac Tech replied 5 years ago.
Thank you very much for your prompt reply.

I'm sorry, HP does not provide a driver for this version of OS X. They only support up to OS 9.

Please click on this link to confirm:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=19276&lang=en&cc=us&taskId=135&prodSeriesId=25275&prodTypeId=15179

This means that you may have to purchase a newer, compatible scanner.

Thank you,

MT

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