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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 38218
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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i have been trying to access my gmail account it keeps coming

Customer Question

i have been trying to access my gmail account it keeps coming up not complete and comes up wrong. it does not let me type in at the end [email protected]
Submitted: 5 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 5 years ago.
Hi,

What kind of device is this, i.e., Mac computer, iPhone, iPad, etc.?

Was it working on this device previously?

Is there any error message?

Do you use Safari, Mac Mail, etc. for gmail?

Thank you.
Customer: replied 5 years ago.
iI have a Mac and everything was working fine and i use safari to get on to gmail
Expert:  Viet - Mac Tech replied 5 years ago.
- Open Safari browser
- In the top menu bar, click Safari
- Click EMPTY CACHE
- Click the Empty button
- In the top menu bar, click Safari again
- Click Reset Safari
- Select all boxes
- Click Reset

If there is still any issue, please download and install Firefox browser at
http://www.firefox.com/
, then open Firefox and go to the website www.gmail.com in Firefox and sign in and see if gmail email works fine in Firefox.

Please let me know if there is still any issue. Thank you.