How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I am in a right muddle with my mac - cannot connect to Internet

Customer Question

I am in a right muddle with my mac - cannot connect to Internet it says wi-fi has the self assigned IP address 169.254.185.53 and will not be able to connect to the internet can you help me please
Submitted: 5 years ago.
Category: Mac
Expert:  Daniel replied 5 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

Do you have any problem with other devices? I mean are you using your network now?
WHat version of iOS is on the iPad? Look in Settings/General/About/Version.
Customer: replied 5 years ago.
Yes I am using the network for my iPad it is thebip address on my iMac that is wrong I think
Expert:  Daniel replied 5 years ago.
The iMac, which version of OS X is on that? Look in the Apple menu in 'About this Mac'.


Customer: replied 5 years ago.
Version 10.7.3
Expert:  Daniel replied 5 years ago.
Thanks, a new network location should fix this.

Open System Preferences/Network. This PDF will show you how to setup a new location, it works the same for Lion as it does in Snow Leopard.

Repairing Permissions

If you are using the iPad to talk to me then you may need that app to view that PDF.

Adobe Reader for iPhone 3GS, iPhone 4, iPhone 4S, iPod touch (3rd generation), iPod touch (4th generation) and iPad on the iTunes App Store

Try that and let me know if you have any trouble with doing that.