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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Unable to locate my iPhone. The Apps to find my iPhone

Customer Question

I am unable to locate my iphone. The only apps to find my iphone from my ipad locates my ipad. I am having difficulty down loading a new app find my iphone to my ipad so I can locate my iphone. Please help.

Submitted: 5 years ago.
Category: Mac
Expert:  Dustin replied 5 years ago.

Welcome To JustAnswer!

Before I can say whether or not I can help you, I have to ask you a question.

Before your iphone was misplaced, did you install the find my iphone app on your iphone itself?

Customer: replied 5 years ago.
yes i did
Expert:  Dustin replied 5 years ago.

Is it possible, that your using a different apple id ( basically an itunes store accounT)

Is it possible your using a different apple id on your iphone, then your using on your ipad?
Customer: replied 5 years ago.
yes it is possible
Expert:  Dustin replied 5 years ago.

If it is possible that you were using a different apple id..

Then what we need to do is log into icloud from your computer.

log on to from a computer

once logged in, click the find my iphone app.. Does it show more then your ipad now?