Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I can no longer access all of my music on iTunes across all
I can no longer access all of my music on iTunes across all of my devices. This is music I purchased over the years almost exclusively from iTunes, but there're also some old cDs that I have purchased… read more
Harry
Harry
267 satisfied customers
I have an old ipod that no longer works well but it has all
I have an old ipod that no longer works well but it has all my songs downloaded in it. I recently bought a nw ipod touch. it there any way to download my library from my old ipod to my new ipod?… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
4,504 satisfied customers
I have iTunes on my computer at work. There are a few song
I have iTunes on my computer at work. There are a few song on it that I purchased, or placed on it when I was working at a different place - I forgot to deactivate that computer when I left so I can't… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
my apple id [email protected]; but I have not used that
my apple id [email protected]; but I have not used that e-mail address in a couple of years to get e-mail, and don't know how to get into it any more. Can I create a new apple ID with my current e-mail… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
I recently tried to burn music from my Itune playlist and it
I recently tried to burn music from my Itune playlist and it says I am not authorized to perform this function. I believe part of the problem is when I go to authorize the song it list my old email ad… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Need help with my Itunes accout on my computer. I have a Win7
Need help with my Itunes accout on my computer. I have a Win7 computer. It is authorized to play songs with an old email and authorization. My Ipad accesses the Apple store with a current emaiil and a… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
The email address for my iTunes account somehow got changed
The email address for my iTunes account somehow got changed to: [email protected] My correct email address is: [email protected] When I try to change it on iTunes it asks me to input a new password. However… read more
iteachmac
iteachmac
The Duke!
Vocational, Technical or Trade Scho
861 satisfied customers
When I upgraded my iPad to iOS 5, I had to change my user name
When I upgraded my iPad to iOS 5, I had to change my user name and password. My original user name was not my email and apparently somewhere along the way, that became required. Password XXXXX to be c… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,288 satisfied customers
I lost my iTunes autyorization yesterday. When I went thru
I lost my iTunes autyorization yesterday. When I went thru the process of re-acquiring it, I was ask for my Ipod seriel number. The Ipod is registered in my daughter' name. Her I.D. '[email protected]'… read more
Daniel
Daniel
Mac Expert
High School or GED
4,738 satisfied customers
I cant authorize my new computer . When I hit authorization
I can't authorize my new computer . When I hit authorization button, indicates current computer already authorized but previously purchased songs will not play or transfer to ipod (songs remain listed… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,825 satisfied customers
My computer says it is not authorized to play certain songs.
My computer says it is not authorized to play certain songs. When I try to authorize it, it takes my password XXXXX however, does not actually authorize it. I used to have an HP computer, then had a c… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a new laptop and transfered my itunes library to it.
I have a new laptop and transfered my itunes library to it. Now when I try to play a track I get a message that the computer isnt authorised to play that track. At the same time it displays a now defu… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,580 satisfied customers
Recently got my Mac back from repairs. Itunes is asking me
Recently got my Mac back from repairs. Itunes is asking me to authorize around 400 songs purchased from an account from 2006. I tries to authorize them with current account (which is old account just … read more
Tom
Tom
3 years college
797 satisfied customers
I am having trouble accessing all my music on itunes, at some
I am having trouble accessing all my music on itunes, at some time I have had an aol access account and I do not recall the password. I have changed my pass word for aol since this time and my current… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
My log in name and email address has changed several times
My log in name and email address has changed several times as my internet provider went out of business several times. I used to just use my email address as the log in but have now changed that. Anyw… read more
Tom
Tom
3 years college
797 satisfied customers
I have an iTunes account apparently made by accident. That
I have an iTunes account apparently made by accident. That being the case, I have no password XXXXX it. The account number, in the name of Kerry S. Grant isCustomer but there is no other account infor… read more
Tom
Tom
3 years college
797 satisfied customers
I transfered my itunes onto a new macbook. I had originally
I transfered my itunes onto a new macbook. I had originally purchased songs off of an aol account then the password XXXXX problems so I created an apple account which is what I now use. All my songs t… read more
The MacWhisperer
The MacWhisperer
Bachelor's Degree
162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x