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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Hi, I dropped my iphone and now the screen is black and blue-

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I dropped my iphone and now the screen is black and blue- but it still works, I just can't see anything.
Will restoring it to factory settings resolve this problem?
Only way to tell is to do it, but I would do a Restore in iTunes first
Customer: replied 5 years ago.
Yes, that's what I mean. How can I be sure that all my data is saved? I connected it to itunes and it picked up my iphone.
You can't unfortunately the phone may be damaged beyond repair, sorry. Your info is still on your computer.
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