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CompExpert
CompExpert, Mac Specialist
Category: Mac
Satisfied Customers: 1103
Experience:  Apple Desktop/Laptops with 8 years exp. Apple Certified
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I was listening to Pandora Radio and when my iPhone 4S started

Resolved Question:

I was listening to Pandora Radio and when my iPhone 4S started buffering for next song it locked up by turning black and froze when it was buffering. I cannot turn the phone off or get it off of black screen with swirl. I have had the phone for about 4 weeks and have had no problems with it before. Thanks for any help you can give me, Kevan
Submitted: 5 years ago.
Category: Mac
Expert:  CompExpert replied 5 years ago.

CompExpert :

hi

CompExpert :

try to reboot your iphone

CompExpert :

by hold both power and home button for 10 seconds

CompExpert :

also, make you update your iphone to the latest OS

CompExpert :

you can update your iphone software by plug in to your computer

CompExpert :

and open itunes

CompExpert :

then click update

CompExpert :

tab

CompExpert :

try dont you give that a try

CompExpert :

if it workout for you, please click accept.

if you still have problem, go ahead and reply in here. thanks

Customer:

OK its now working. Thanks for your help

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