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i pressed command h on my mac when on a microsoft word document.

Customer Question
i think it is hidden...
i pressed command h on my mac when on a microsoft word document. i think it is hidden, how do i retrieve it?
Submitted: 5 years ago.Category: Mac
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Answered in 10 minutes by:
3/5/2012
Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 17,411
Experience: Several years of supporting Mac systems.
Verified
Greetings,

Welcome to Just Answer.

My name is Jason and I will be the expert working with you today to help resolve your problem.


You can press COMMAND TAB one or more times to cycle through the list of open and hidden applications. When you do this, you will find your Word document.


Thank you,
Jason Jones




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Customer reply replied 5 years ago
this has not solved the problem. my document is listed in Documents and whenever i attempt to open it, it does not open. Other documents will open, but this specific document will not.
Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago


Thank you for the update.

May I please, remote into your computer so that I can better help you resolve this problem?

I will remote in this one time for you at no extra cost.

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Customer reply replied 5 years ago
yes that is ok
Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago

Thank you.

I will have the remote link posted here in 10 minutes.

- Jason
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Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago


Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=ee104f4c-f5f1-4ab0-a424-c76a3e501a10&SUPPORT=NET


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Customer reply replied 5 years ago
Sorry this is taking too long - have to start again with a new document. Not satisfied with answer.
Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago

If you allow me in, I will be able to get this back up for you.

If you do not wish to work with me, please let me know and I will send up the refund request.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=ee104f4c-f5f1-4ab0-a424-c76a3e501a10&SUPPORT=NET

I will have this fixed soon.

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Customer reply replied 5 years ago
Relist: Answer came too late.
Can't assist further.
Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago

I see that you relisted the question.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=ee104f4c-f5f1-4ab0-a424-c76a3e501a10&SUPPORT=NET

I will have this fixed soon.
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Mac Support Specialist: Jason Jones, Mac Technician replied 5 years ago

I assume that you do not wish to work with me any longer.

I will close the remote link.

Thank you.
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Jason Jones
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 17,411
17,411 Satisfied Customers
Experience: Several years of supporting Mac systems.

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