Ask Mac Questions and Get Answers from Experts ASAP
Hi, I'm here to help with your Mac questions. I'm willing to keep working until you are satisfied. First, try quitting iTunes, rebooting computer etc. all the usual stuff then if that doesn't work...Most likely it is just a password XXXXX mistype/mistake. Go to https://iforgot.apple.comYou'll be led thru steps to reset your password.