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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2869
Experience:  worked as a Tech support Associate for Apple products
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I am having a problem with my phone where people cannot hear

Resolved Question:

I am having a problem with my phone where people cannot hear me when I am on the phone with them unless I put it on speaker. I tried plugging in headphones and taking them out but that did not work. Is it a glitch that I need a new phone?
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.

Usually this is an issue with the hardware and you may need to get it replaced.

The only troubleshooting we can do here is a reset and a restore.

To reset the iphone, press and hold the power button and the home button together until you see an apple logo.

If that does not work, try restoring the phone from itunes.

Also try different headphones, if you have one.

If none of the above works, your iphone needs to be replaced. If it is under warranty, you will get a free replacement, provided there is no water/physical damage.

Hope this helps. Let me know if you have any difficulty.

Thank You
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