How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask David Kirk Your Own Question
David Kirk
David Kirk, Mac Support Specialist
Category: Mac
Satisfied Customers: 311
Experience:  4+ yrs personal use experience, 2+ yrs Mac technical support experience, 13+ yrs desktop experience.
Type Your Mac Question Here...
David Kirk is online now
A new question is answered every 9 seconds

my mac will not shut do and is getting hotter and hotter.

Customer Question

my mac will not shut do and is getting hotter and hotter. SOS
Submitted: 5 years ago.
Category: Mac
Expert:  David Kirk replied 5 years ago.

David Kirk :

Welcome to Just Answer.

David Kirk :

Press and hold your power button until it shuts off.

David Kirk :

It shouldn't take longer than 10 seconds.

David Kirk and 2 other Mac Specialists are ready to help you