Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have a small lap top computer that I have been using for a
I have a small lap top computer that I have been using for a while, just had Apple do some repairs on it but now - there is this pop up all the time that comes, will not allow me to continue typing un… read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
3,346 satisfied customers
Got a warning on my computer infected with spyware. MacOS
Got a warning on my computer infected with spyware … read more
JefferyR127
JefferyR127
BS Project Managment
222 satisfied customers
Are you Apple support? just a minute, macbook pro, ive
ive detected malware as I was trying to connect my hp envy printer to my computer… read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
7,263 satisfied customers
I would like you help scanning my computer for a virus and
Hello, I would like you help scanning my computer for a virus and also to get rid of all the crazy pop ups inundating my screen. … read more
Ashik
Ashik
Master's Degree
12,455 satisfied customers
My computer Mac air just had a report of Zeus viruses and I
My computer Mac air just had a report of Zeus viruses and I called the number they provided. We're they legitimate? … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
4,220 satisfied customers
I have a black 'banner' that has appeared on my screen which
I have a black 'banner' that has appeared on my screen which reports everything I'm doing. It is also verbal. How do I get rid of it?? … read more
David L
David L
Bachelor's Degree
7,097 satisfied customers
Oh my iPhone 8+ alerted me to a virus And froze the internet
Oh my iPhone 8+ alerted me to a virus And froze the internet screen … read more
ChrisC
ChrisC
PC Technician
Associate Degree
2,608 satisfied customers
How do I find out if there is a trojan (or not) on my Mac
How do I find out if there is a trojan (or not) on my Mac Book Air? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,565 satisfied customers
I have an IMac 21.5 Serial # CO2M43GWF8J2 and I have been
I have an IMac 21.5 Serial # CO2M43GWF8J2 and I have been getting a message saying Safari can't verify the identity of the website "stags.bluekai.com" Whats this all about? … read more
Eric Ewing
Eric Ewing
Senior Engineer
454 satisfied customers
Received a msg asking to call a number for Apple Care. Said
Received a msg asking to call a number for Apple Care. Said I may have a virus. Said if I get this msg I could have a virus. I have not subscribed to Apple Care. Is this an ad or legitimate virus noti… read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
769 satisfied customers
How do I get rid of this Advanced Mac Cleaner that keeps
How do I get rid of this Advanced Mac Cleaner that keeps popping up? Drives me nuts. Also is there a way to get rid of unnecessary stuff on my Mac… read more
Ashik
Ashik
Master's Degree
12,455 satisfied customers
I keep getting advertising and page interuptions from
Hello, I keep getting advertising and page interuptions from Macpurifiers.com which is not affiliated with Apple how do I stop this and get rid of them … read more
Ashik
Ashik
Master's Degree
12,455 satisfied customers
Hi, my daughter has locked herself out of her mini iPad. She
Hi, my daughter has locked herself out of her mini iPad. She did this a few weeks ago and has just told me! She has a learning disability and does not use it to its full potential and not linked to iT… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,666 satisfied customers
I went on a site for movies using safari and the spam commercials
I went on a site for movies using safari and the spam commercials that always pop up announcing you as a winner for something, popped up. But there was one that popped up and I could not exit it off, … read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
I tried to download an excel document that was mailed to me
I tried to download an excel document that was mailed to me from a PC. My Mac said "This workbook was created in a newer version of Microsoft Office. Do you want to covert it?" I clicked "convert." It… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Every time I log on I get a pop-up about mac toolbar. Its
Every time I log on I get a pop-up about mac toolbar. It's really annoying. How can I stop it… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
358 satisfied customers
I get a warning that my website might have malware. I can
I get a warning that my website might have malware. I can send a screenshot and a pdf file of the Google safe browsing page. I have a Mac and am wondering what I can do to fix my site. Is my Mac infec… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
i have checked the history on safari for my sons user ...
i have checked the history on safari for my son's user account-and found a whole bunch of alarming sex sites that have been accessed on several dates- he swears up and down it wasnt him but tho i can … read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,606 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

769 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

225 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x