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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an iMac from 2009 with the lion operating system. I.m

Customer Question

I have an iMac from 2009 with the lion operating system. I.m trying to start up my computer but firefox is stuck trying to restore my window and tabs. They say to close the tab that I think is causing the problem or just start a new session. Problem is that my mouse can roam but won.t click on anything so I can't do anything. Please help!
Submitted: 5 years ago.
Category: Mac
Expert:  Mike replied 5 years ago.

First I want you to check some things that may or may not be affecting the situation :

Restart and hold the Option key until you see your boot drives, then choose the Recovery HD, when it boots select the Disk Utility and Continue. Then select Macintosh HD on the left and first Verify Disk if that is OK Repair Permissions.
Expert:  Mike replied 5 years ago.
Did you do that?
Customer: replied 5 years ago.
Hello Mike, thank you! Permissions repair complete. What next?
Expert:  Mike replied 5 years ago.
Ok restart and if Firefox asks Start New Session.
Mike and other Mac Specialists are ready to help you
Customer: replied 5 years ago.
Successful! Thank u"
Expert:  Mike replied 5 years ago.

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