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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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Our iPad clicks out as soon as we hook up with FaceTime. We

Resolved Question:

Our iPad clicks out as soon as we hook up with FaceTime. We see our family briefly on the screen and then it goes black immediatly
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.

Try a reset first. Press and hold the power button and the home button together until you see an apple logo.

If that does not resolve the issue, I would recommend restoring the iPad. Open iTunes in the computer and connect the iPad. Now restore the iPad from iTunes. After the restore is complete, select the option "restore from backup".

If that too does not help, restore it again and this time, select the option "set up as a new iPad"

Let me know if none of these works

Thank you
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