How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10823
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

Cannot Send Emails from Gmail Account. Need Help with Settings

This answer was rated:

I can receive email with my gmail account but cannot send. I've messed up the settings somehow and don't know how to fix:( Please help!

I hope i can help you.

Are you using Apple Mail application ?

Customer: replied 5 years ago.
We can verify the settings of Gmail in your Mail.

  1. Open Mail and choose Preferences from the Mail menu.
  2. Click Accounts in the Preferences window.
  3. Select (highlight) your account on the left side of the window
  4. Click the Account Information pane.
  5. Make sure the Incoming Mail Server is set to
  6. From the "Outgoing Mail Server (SMTP)" pop-up menu, choose Edit SMTP Server list.
  7. Click on Advanced tab.
  8. Change the Outgoing server to
  9. Change the port to 587
  10. Close it.
  11. Restart Mail and try to send again.

Let me know if that didn't worked...Only click Accept after we solved the problem.
Customer: replied 5 years ago.
gives me an error message saying, "cannot send message using the server gmail"
Which server are you using now ?
Customer: replied 5 years ago.
Port ?

And is SSL enabled in there ?
Customer: replied 5 years ago.
port 587
yes, SSL is enabled
Click on Window menu and select Connection Doctor. Run it and let me know the results/errors
Customer: replied 5 years ago.
connection to server succeeded; login not required
Restart your Mail and try to send again. Still getting error ?
Customer: replied 5 years ago.
could it be my gmail account settings?
Yeah, i think so. In your Mail, click on Mail and select Preferences. In there, delete the Gmail account from there. Then restart Mail and add it back. Does that worked ?
Customer: replied 5 years ago.
My account settings were messed up in gmail and had to reset before I could add the account back.
Working now. Thanks!

I'm glad you got it worked.

Happy New Year.

Ashik and other Mac Specialists are ready to help you