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when i plug in my ipad or iphone to itunes my pictures in iphoto

Customer Question
aren't there...
when i plug in my ipad or iphone to itunes my pictures in iphoto aren't there
Submitted: 5 years ago.Category: Mac
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Answered in 1 minute by:
12/1/2011
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,997
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Do you mean they show up in iPhoto but are not selectable in iTunes?
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Customer reply replied 5 years ago
Yes iphoto has 1,900 photo but when I go to itunes it says 9 photos
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
So you select the iPad on the left under Devices and then you go to Photos tab on the right and only 9 show up there?
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Customer reply replied 5 years ago
Yes the same thing happens with iphone
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Ok.

First I need some information and I also want you to check some things that may or may not be affecting the situation :

Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.

Then open Macintosh HD (your hard drive on the desktop usually), then go to Applications folder inside that is another folder called Utilities inside that is an application called Disk Utility. Double click on that and when it opens you will see your hard drive (usually Macintosh HD) on the left. Highlight your hard drive and click on Verify Disk on the far right. If that is OK click on Repair Permissions on the left. If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
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Customer reply replied 5 years ago
Info about Mac, Processor 2.16 GHz intel Core 2 duo
memory 1 GB 667 MHz DDR2 SDRAM
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
System version?
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Customer reply replied 5 years ago
Version 10.6.8
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
OK run the disk utility.
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Customer reply replied 5 years ago
Just did says HD appears OK
Mac Support Specialist: Mike, Mac Medic replied 5 years ago

So Verify Disk was OK in green and then you Repaired Permissions?
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Customer reply replied 5 years ago
Running Repair Permission now
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Ok after that hold Option and drag your iPhoto Library from Pictures folder to Desktop to copy it.
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Customer reply replied 5 years ago
ok iphoto is copied to my desktop
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Quit iPhoto, hold down the Option and Command keys and start iPhoto. Check all the boxes and run Rebuild.
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Customer reply replied 5 years ago
Ok done
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Ok go to Apple logo to Software Update.
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Customer reply replied 5 years ago
ok no updates
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Ok open iTunes what do you see? You don't see your Albums and Events listed like this?

graphic
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Customer reply replied 5 years ago
No mine looks like the top but nothing under it with albums & events
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
And you have Albums that you made right?
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Customer reply replied 5 years ago
Yes I do about 15 of them
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Ok try this...

-Quit iphoto

-Make a back up copy of ~/pictures/iphoto library.. Always to be safe (we did already)

Right click on the iPhoto Library and go to Show Package Contents, drag albumdata.xml to the desktop (this is the file that all the ilife applications look at when browsing iphoto from them

- Launch iphoto

- Create an album (this will recreate the ~/pictures/iphoto library/albumdata.xml file that you moved out

- no need to put a picture in the new album

- Now try and launch iTunes and check

Let me know how this works
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Customer reply replied 5 years ago
sorry but I do have albums and Events but when I check the boxes it says 0 pictures except in about 3 albums, some have 1 or 2 or 6 pictures in them. It says I only have 9 photos in iphoto

Ok I did that and still the same, the new album is there but still no pitcures
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
There may have been more than one xml file did you see another? Also under Photos in iTunes select Sync Phtotos from is there only one iPhoto listed?
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Customer reply replied 5 years ago
There was another xml file but it's not there now. when I select sync photos it say 9 photos but all my albums are there but no photos in albums
Customer reply replied 5 years ago
Relist: Incomplete answer.
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
No I meant click on it do you see a drop down menu?
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Customer reply replied 5 years ago
Yes there is a drop down menu it has picture folder to select and when I select that it says 6 photos
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
And when you select iPhoto there are 9?
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Mac Support Specialist: Mike, Mac Medic replied 5 years ago
When you dragged the xml file out did you make a new Album after?
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Customer reply replied 5 years ago
when I select iphoto is says 0 but when i select certain albums it will say 1, 2, or 6 pictures
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Right is says zero until you start choosing Albums or Events to sync. If you select iPhoto and choose All Photos, Albums, Events & Faces how many is it then?
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Customer reply replied 5 years ago
if I select all albums and events it says 9 photos!! Are you as frustrated as I am?
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
Yes but we can fix it you may have a little work to do. First go to your username / LIbrary / Preferences and drag com.apple.iphoto.plist to the trash restart and look again. If no luck you will have to make new Library and move your copied Library to it let me know.
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Customer reply replied 5 years ago
ok my iphoto is empty
Mac Support Specialist: Mike, Mac Medic replied 5 years ago
So you created a new Library? If so right click on your copied library on the desktop to Show Package Contents and drag Originals or Masters and Modified folders to the new library window in iPhoto.
Mike
Mike, Mac Medic
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Satisfied Customers: 8,997
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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