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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10924
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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My Apple ID is disabled, how to get it enabled?

Customer Question

my apple ID has been disabled, how to i get it enabled. i am unable to do anything with itunes or icloud.
Submitted: 5 years ago.
Category: Mac
Expert:  Ashik replied 5 years ago.

I hope i can help you.

To enable it back, you have to reset the password of your Apple ID. Reset it from here:

Also, refer this article:

Let me know if you have any questions.

Customer: replied 5 years ago.

I already did that. The account was hacked and the id and password were changed by unauthorized user 2 days ago. I contacted apple and changed the password and they reinstated the ID, however when i go to use my ipad/iphone i get the message "your apple id has been disabled"

Expert:  Ashik replied 5 years ago.
Can you sign in from yoru computer ?
Customer: replied 5 years ago.
Expert:  Ashik replied 5 years ago.
In your iPhone, goto Settings. Tap Store. In Store, you can see your ID in there. Tap it and tap Sign Out. Then restart your phone and sign in again with your ID. Do the same for your iPad. Let me know if that didn't worked.
Customer: replied 5 years ago.
didn't work :(
Expert:  Ashik replied 5 years ago.

Have you tried resetting your Apple password from your iPhone itself ?

Customer: replied 5 years ago.
yes i have, ipad too
Expert:  Ashik replied 5 years ago.
Can you goto your Account and just update all the details in there ?
Customer: replied 5 years ago.
Tried that.
Expert:  Ashik replied 5 years ago.
Sorry...I'm out of ideas. I will opt out and send this question to other experts in here.

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