How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2869
Experience:  worked as a Tech support Associate for Apple products
Type Your Mac Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

cant connect ipad2 to home wireless

Customer Question

can't connect ipad2 to home wireless
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.

When you go to Settings > Wifi and put in the WEP password for your network, what is the error message you get?

Thank You
Customer: replied 5 years ago.

Cant connect to ponton incorrect password for ponton


Expert:  Vinod Menon replied 5 years ago.
Are you sure you are putting in the right password?

If you are, try this. Go to Settings > General > Reset > Reset network settings. This will restart the ipad with the network settings back to default. Once you are back to the home page, try to connect.
Customer: replied 5 years ago.
not satisfied did not work
Expert:  Vinod Menon replied 5 years ago.

Let's try the power cycle then. Turn off your ipad, your computer, the router and every device that is now connected to the router.

After a couple of minutes, turn on the router. After another 1 minute, turn on the ipad and try to connect
Customer: replied 5 years ago.

did not work


Expert:  Vinod Menon replied 5 years ago.
Now you might need to try changing the wifi password. Change the security from WEP to WPA.