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Every since I converted from mobileme to icloud, my calendars

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Every since I converted from...
Every since I converted from mobileme to icloud, my calendars contacts, photos etc, do not syc, what did I do wrong and how can I fix it
Submitted: 6 years ago.Category: Mac
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Answered in 29 minutes by:
12/1/2011
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 17,402
Experience: Several years of supporting Mac systems.
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Greetings,

Please, do not forget to click the green ACCEPT ANSWER button if you found my answer helpful.



On which device are you using iCloud's services?

You must setup iCloud on your Mac computer as well as your iPhone or iPad.

You can open the iCloud interface by clicking the Apple icon on the very top left of your screen, choosing System Preferences, and double clicking the iCloud icon.

On the iPhone or iPad, you must tap Settings > iCloud, and log in.




Please, keep me updated on the status of your problem if there are any further issues. I will be available to respond.

After you click the green ACCEPT ANSWER button now, you can always continue communication with me if you have problems by logging into this site and pulling up this chat history.

Thank you,
- Jason

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Customer reply replied 6 years ago
Notice my comment, that is the problem,in system preferences there is no iCloud icon there it is still the MobileMe icon
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago
Please, click the Apple icon on the very top left of your screen and choose "About this Mac".

Which version of Mac OS X are you running?
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Customer reply replied 6 years ago
I am at the office right now, my Mac is at home. I do not recall the number, but it is the latest version. I made sure that I updated all my software, I updated with ios 5 when it came out, and have updated my iPad. I also have an iPhone 4s.
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago
When you return home, please give me that information.
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Customer reply replied 6 years ago
I called my wife. It is version 10.6.8
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago

Thank you for the update.

You will have to upgrade to 10.7.2 before you can use iCloud.

You can verify that information at the following site: http://support.apple.com/kb/HT4759


You may click the green ACCEPT ANSWER button on the bottom right of your screen now and leave any feedback for me that you feel is appropriate.

Thank you,
- Jason


If you ever want to work with me as your expert in the future, please bookmark the following website. You can ask any future questions directly to me and I will be the expert assigned to your case: http://www.justanswer.com/computer/expert-theextraordinaire/
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Customer reply replied 6 years ago
I will try that and let you know what happens. Why does it tell me that there are no software updates when there are software updates?
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago

That is because the upgrade to 10.7.2 (Nicknamed Lion) is neither automatic, nor is it free.

You can purchase and install Lion from the following link: http://itunes.apple.com/us/app/os-x-lion/id444303913?mt=12

Thank you.
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Customer reply replied 6 years ago
Is that Lion? I do not want to update to Lion because then my Quicken for Mac won't work.
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago

Yes, that is Lion.

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Customer reply replied 6 years ago
Is that Lion? I do not want to update to Lion because then my Quicken for Mac won't work.

And there is no way to make iCloud work without Lion? Why didn't Apple tell me that. Or did I miss that little detail
Mac Support Specialist: Jason Jones, Mac Technician replied 6 years ago

I am sorry to report, but running Lion is a requirement for iCloud. When it did some out, it was a big surprise to me too.
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 17,402
Experience: Several years of supporting Mac systems.
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