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Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 13206
Experience:  Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I accidentally hit the wrong thing when ordering bob dillons

Customer Question

I accidentally hit the wrong thing when ordering bob dillon's song things have changed. I got an album by someone else with that song on the album. I did get dillon's song ordered but i don't know how to cancel the other album or to get that charge off my bank account? Can you hel me?
Submitted: 5 years ago.
Category: Mac
Expert:  Dustin replied 5 years ago.
Welcome To JustAnswer!

My name is Dustin, And I am one of the Experts who will assist you today!

Did you place this order through itunes? or through another service?
Customer: replied 5 years ago.
Expert:  Dustin replied 5 years ago.
Thanks. Before we continue, this is

A website where you place a deposit, and then recieve live technical help. If we can resolve the issue, then you would accept and approve the deposit..

But this is paid help... ( unless I cant help you)

Before we continued I just wanted to make sure you knew where you had landed...
Customer: replied 5 years ago.
Expert:  Dustin replied 5 years ago.
Just seen your reply.. Ok..

If you want to get an Itunes purchase refunded..

You can follow the steps on the page below.

the best option, is if you have the email from itunes with the reciept of the incorrect purchase.. to click on report a problem on that email.. And then, Simply explain what happened.. They should refund the download, especially if this was a very recent instance..

If that doesnt work.. Then you can always submit the refund request via email to the itunes store..

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