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These are two different issues..
Lets focus on getting itunes to recognize your cd drive first.. Try this as a first step.
Go to the link below.http://support.microsoft.com/gp/cd_dvd_drive_problems
on the page that comes up. click on the green run now box.
It will start a file download ( this file is perfectly safe as its directly from microsoft)
Once you download the file, make sure to run the file..
It will run a dignostic program that will attempt to repair and fix your drive
after words, close itunes.. restart the computer, then start itunes. Can it recognize your cd drive now?
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