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Are you runnning software update? If so, try downloading the combo update directly. Link
I have run the combo from apples site for 10.5.5 to no avail, do you think the combo for .8 is different?
so you arent having any luck doing any update
That's correct, it always freezes at the progress bar after accepting the reboot option
have you booted into safe mode yet?
a safe mode boot will check your drive for file permission problems
I tried booting using the cd disk. Not sure how to boot safe mode on a Mac,
when it comes up to the Desktop, restart the computer again without pressing any keys when it boots
after that, try running the Software Update
So restarting the computer puts it into safe mode, or are we just using safe mode temporarily to check the drive?
restarting the computer holding the Shift key down until you see the Apple logo will put it into Safe mode.....it runs checks on the drive and file system
so when it gets to the desktop, then you want to restart again without pressing any keys and that will return it to normal
then you want to try and run your software update
Ok, it will take a while to try this, can this dialogue remain open in the meantime?
if you have problems/questions, just reply back
it will send me an email
i will probably be on for another hour or so
Thanks, XXXXX XXXXX in a bit.
it should be done by then
Same result, the install bar comes up, it get just over an 1/8 of the way done and freezes, even the little circles for close, max, min don't work
I have to hold the power button down to turn it off, nothing else has any affect
Let's try this:
Run First Aid from your software installation DVD:
When you are done, exit Disk Utility, reboot your system, download the Combo Update (link) and try installing it without using Software Update.
Ok, I will try the above. I need to move some files and backup others before I do this, so it will take awhile.
ok, it shouldn't hurt anything, but it's always good to be on the safe side
let me know. I just have feeling its a files permissions problem. usually safe mode fixes most of the problems, but sometimes you need to fix a little deeper and that is what first aid should do. thanks
I am finally downloading 10.5.8 combo. It is downloading to the downloads folder. It seems to be downloading earlier versions of OSX as well, is that the combo part? Once downloaded, do I open the download folder and click on the file to install it?
the combo has everything
its a full setup
So when it's done downloading, click on it and install it
It is working now and here is what I think happened
glad that it's working btw
I ran first aid and disk repair as well as a permissions repair after having run in safe mode as you suggested. There were no repair problems found but it found and repaired a lot of permissions issues. I checked the download folder and found several partial downloads of the update which I deleted. I then started a new download and the download window showed all the downloads I had attempted previously even though I had deleted the downloads attempts from the download folder. All of the downloads shown in the window were in the 70 to 80 Mb range. Since that is only about 10% of the file size that gets downloaded, they were obviously not complete downloads. So I then removed the those previous downloads from the download window and It took about 2 1/2 hours to do download the update combo from the web. Once that was accomplished it installed without a problem. I think it wasn't downloading properly through the software updates menu and once I did a manual download after fixing permissions it worked. Thanks for your help, I don't think I would have figured this one out without it. I am very good at PC, but Macs still baffle me.
awesome...you will find that mac are actually easier to fix once you get a hang of them
Oops, I meant to say it was downloading improperly through software updates. The manual method seemed to work much better.
and plus it download the entire update..not bits and pieces
it worst most of the time like that, but not always
it kinda reads what you need updated, and then tailors the package accordingly
I can now attempt updating from lightroom 2 to 3 and get back to my photography!
thanks again and I will hit the accept button, you saved me from missing a deadline.
glad I could help
By the way, is there a way to request you again if I should need another answer?
when you put in your question, you can request me
and then it sends me an alert
Great, if I have any more problems, I will do that.