How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kevin N Your Own Question
Kevin N
Kevin N, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2056
Experience:  Microsoft and Mac Proficient Repair and Troubleshooting Tech.
Type Your Mac Question Here...
Kevin N is online now
A new question is answered every 9 seconds

Our hard drive crashed with our i-tunes library. Is there

This answer was rated:

Our hard drive crashed with our i-tunes library. Is there any way to restore the library from the i-pod itself?

Hello and thank you for using JustAnswer. My name is XXXXX XXXXX I will be assisting you today.


As long as the information (music, videos, etc.) is still on the iPod, it can be retrieved with either of these methods:


There are two different ways - one is paid (Music and Videos) and one is free (Music Only).


Here is a paid version:


The free version (Music Only) is with a utility called PodPlayer. The utility is made to play your iPod on a computer without iTunes, but it has a file extraction feature. Here is the download link:


If you are going to use this option, uninstall iTunes first. Install the PodPlayer and connect your iPod. It will bring up a window to show your music - select it all, then use the Extract Songs button in the bottom right corner to save all of your music to a folder (in your Music folder).


After that is done, verify everything is present in the folder, then install iTunes. In iTunes, click File>>Add Folder to library, then add the folder you made. You can re-sync or add a new iPod to sync to.

Kevin N and 2 other Mac Specialists are ready to help you

Related Mac Questions