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Frederick S.
Frederick S., Mac Specialist
Category: Mac
Satisfied Customers: 8694
Experience:  Worked with Mac OS X for two years as a support technician.
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Problems with apple ID password

Resolved Question:

I am having trouble getting my apple ID password ***** set up an account with iTunes to download sound effects to my Iphone 4.

Submitted: 5 years ago.
Category: Mac
Expert:  Frederick S. replied 5 years ago.

Have you created an Apple ID yet? Or do you need to set one up?

Customer: replied 5 years ago.

I created one!

Expert:  Frederick S. replied 5 years ago.

OK, so what was your concern? Do you want to sign in with the Apple ID on a device of yours?

Customer: replied 5 years ago.

Yes but it will not accept my new password ***** I created.

Expert:  Frederick S. replied 5 years ago.

OK; you aren't able to log in at all? If so, please try resetting your password ***** --> http://iforgot.apple.com/

Customer: replied 5 years ago.

I tried that already.

Expert:  Frederick S. replied 5 years ago.

And what happened?

Customer: replied 5 years ago.

It just says that I tried it to many times.

Expert:  Frederick S. replied 5 years ago.

OK; then you will need to go here:

https://expresslane.apple.com/

Select iTunes

Select iTunes Store

Select Account Management

Select Forgotten iTunes Store account password

Pick items from each dropdown then click Continue

Click "Continue (without signing in)"

Then type your contact info and apple ID and Apple will get back in touch with you.

Frederick S. and other Mac Specialists are ready to help you