How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11193
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

I want to merge users on a new MacBook Air. When I migrated

Customer Question

I want to merge users on a new MacBook Air. When I migrated files from my old PC it created a new user with those files. I don't want to switch users every time I use the old files.
Submitted: 5 years ago.
Category: Mac
Expert:  Ashik replied 5 years ago.
Hi My name is Ashik. I hope i can help you.

What version of Mac OS X are you using ?
Customer: replied 5 years ago.
Mac OSX 10.7.2 1.6 GHz Intel Core i5
Expert:  Ashik replied 5 years ago.
Enable the root or superuser account on your Mac. Follow the instructions in here :

Then logout from Apple menu. In the Login screen, click Other. In the Name field, type: root

In the Password field, type the password you defined for root. This will login to the root account. In there, open Macintosh HD and open Users folder. You can see the old and new account in there. Open old account and copy the files and paste them into new account's folder. Let me know if that didn't worked. Only click Accept after it worked.

Best Regards,
Customer: replied 5 years ago.
#6 on the help sheet does not have an Enable Root User Option. My system does not seem to follow the order on this help sheet. Perhaps you can call me. Dennis Dickinson XXX-XXX-XXXX
Expert:  Ashik replied 5 years ago.
Customer: replied 5 years ago.
I found the option & created a root password, logged out, tried logging in to root with my password but it won't recognize my password.
Expert:  Ashik replied 5 years ago.
Did you used the root password ? Do you have a external drive ?