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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Just did the latest upgrade and lost all my apps and music.

Customer Question

Just did the latest upgrade and lost all my apps and music. Cannot get into my company email either. How do I restore back to settings prior to upgrade?
Submitted: 5 years ago.
Category: Mac
Expert:  John T. F. replied 5 years ago.
Hello! My name is John, a self-employed tech, and I'm offering my time in good faith today to assist you on this question.

What version of Windows are you actually running?

Customer: replied 5 years ago.
I believe 2010
Expert:  John T. F. replied 5 years ago.
When you go into iTunes > Edit menu > Preferences > Devices, do you see any backups listed for your iPhone?

Customer: replied 5 years ago.

yes, I don't want the back up from today. I'm restoring back to early Oct

 

Expert:  John T. F. replied 5 years ago.
Ahhh, you were lucky enough to have more than one listed?