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My MAC computer serial no. W85040NZRJ3 does not siplay my

Customer Question
remaials in the Inbox that...
My MAC computer serial no. W85040NZRJ3 does not siplay my remaials in the Inbox that says I have 92 messages.
Submitted: 6 years ago.Category: Mac
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Answered in 1 day by:
10/2/2011
Mac Support Specialist: Engineer John C., Computer Engineer & Mac Enthusiast replied 6 years ago
Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14,634
Experience: I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
Verified
Hello, I am Engineer John C., welcome to JustAnswer and thank you for asking your question.

Please remember I do not receive a salary from this company. I am an independent Computer Science Engineer with more than 10 years of experience working with Mac computers, and now working here. The only way for me to be compensated for my time is when the customer (You) click the Accept button when satisfied. Thank you for your help and understanding.

PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART.

Please restart the computer in Safe Mode following the steps below:

1- Turn off your Mac

2- Turn it on and press and HOLD the SHIFT key on the keyboard, until you see "Safe Boot" on the login window.

3- Wait for Mac OS X to be completely loaded. (sometimes it's fast, other times it can take a while, like 10 or 15 minutes)

4- Restart the computer in normal mode.

Then try again. If no luck, please follow the steps below to verify your disk and permissions:

1- Open Finder (the first icon on your dock)

2- Double click "Applications" on the left

3- Now double click the "Utilities" folder on the right

4- Double click "Disk Utility" to open it

5- Select "Macintosh HD" on your right, then click "Verify Disk". If the result is NOT OK,
click "Repair Disk"

6- Click "Verify Disk Permissions". If the result is NOT OK, click "Repair Disk Permissions"

7- Restart your Mac

8- Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

9- If I helped please scroll down and click the green Accept button for me to be paid, that's the only way for me to be compensated for my time (Even if you have a subscription or trial plan with us I need you to click Accept for me to be paid from JustAnswer. And even if you have a regular account and see the holding charge in your credit / debit / or PayPal account, I need you to click Accept for the money to be released to me)

Thank you

John C.
Computer Science Engineer
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Customer reply replied 6 years ago
John

The answer from Cory solved the problem. I didn't use your answers.

Arlene
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14,634
14,634 Satisfied Customers
Experience: I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs

Engineer John C. is online now

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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