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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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i have an ipod4 phone with many apps. my name allen bildner.

Customer Question

i have an ipod4 phone with many apps. my name allen bildner. my [email protected] have been trying to install find my fone on my ipod4. forgot my apple id and reset it using e-mail on my microsoft computer to my ipod4. when i tried to install free app, find my phone, using my reset id, i kept getting an incorrect message with instructions to retry. can you help? my phone XXX-XXX-XXXX, thanks, XXXXX XXXXX
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.

I am Vinod. I will try my best to help you resolve this issue.

Can you please give me the exact error message while trying to download the app?

Thank You