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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2866
Experience:  worked as a Tech support Associate for Apple products
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My phone suddenly failed connection and has stated no sim card

Customer Question

My phone suddenly failed connection and has stated no sim card ? I was in the middle of a call. It shows the phone number but is not working.
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.

Ipod Specialist :

Hi

Ipod Specialist :

I am Vinod. I will try my best to help you resolve this issue.

Ipod Specialist :

May be the phone is frozen. Let's try a reset first.

Ipod Specialist :

Press and hold the power button and the home button together until you see an apple logo.

Ipod Specialist :

Once you are in the home page, let me know whether this resolves your issue

Customer:

ok, the messages are in. I was in the middle of speaking when this occured.

Ipod Specialist :

I understand..

Ipod Specialist :

How about it now? are you able to make calls?

Customer:

can call anyone now, just know that the messages are in.you want to try to call me? XXX-XXX-XXXX

Ipod Specialist :

Unfortunately, I cannot.

Ipod Specialist :

I believe it should be working.

Customer:

ok. I will make sure in the morning.

Ipod Specialist :

sure

Ipod Specialist :

let me know if it does not work.

Customer:

okay thanks.

Vinod Menon and 3 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
please do not send me a bunch of emails for further solicitation, nor pass my address around, okay? thanks
Expert:  Vinod Menon replied 5 years ago.
sure..justanswer will keep your address safe...

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