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Macbook air wont shut down.. and I have a spinning wheel. I
macbook air wont shut down.. and I have a spinning wheel … read more
Ashik
Ashik
Master's Degree
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Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
David L
David L
Bachelor's Degree
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All of my "Saved" mailboxes have disappeared. AOL and GMail.
All of my "Saved" mailboxes have disappeared. JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: AOL and GMail JA: How do you usually access Gmail? On a phone or tablet, or throug… read more
Justin Johnson
Justin Johnson
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Hi, my iMac is saying a "click" from the harddisk when I try
Hi, my iMac is saying a "click" from the harddisk when I try to boot it. It just stops with the grey screen with the wheel spinning.… read more
Johnny  Mack
Johnny Mack
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I have a macbook pro that just spins ans spins and never seems
I have a macbook pro that just spins ans spins and never seems to boot up. Just the grey screen with the apple logo and the spinning wheel. What is going on and how can i get around this. Thanks… read more
Dustin
Dustin
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My wife has a macbook pro and yesterday while she was using
My wife has a macbook pro and yesterday while she was using it she got the multicoloured spinning wheel so she turned off the mac and now all she gets is the apple logo on a grey screen and the spinni… read more
Ashik
Ashik
Master's Degree
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Hi :) I collected my 2010 macbook pro after problems upgrading
Hi :) I collected my 2010 macbook pro after problems upgrading from 4GB ram to 8GB and hdd upgrade from 250GB to 750GB. The machine works, but I wanted to reinstall snow leopard 10.6.3 using the syste… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
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I was in Dubai and was attempting to send the following file
I was in Dubai and was attempting to send the following file on the internet using Fairmont Hotel Wifi. AIFC Audio file 35.4 MB I have tried editing this message. It keeps reappearing and trying to be… read more
Ashik
Ashik
Master's Degree
10,058 satisfied customers
I have a macbook pro - sent too large attachment and it is
I have a macbook pro - sent too large attachment and it is stuck and cannot figure how to stop it - just keeps spinning… read more
Mike
Mike
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Some college
8,574 satisfied customers
my mac wont finishing booting up. I get a the light blue screen
my mac wont finishing booting up. I get a the light blue screen with the apple logo and a spinning wheel. The wheel spins for a while then stops, and never resumes.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
my new apple computer is stuck on a page with the color wheel
my new apple computer is stuck on a page with the color wheel spinning. Tried turning it off at the power button but when I pushed power button to turn back on it's still on the same page with the col… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I tried to send an email message with too many photos attached.
I tried to send an email message with too many photos attached. I have a MacBookPro that is only one year old. I haven't been able to retrieve any new messages in that email address since. That email … read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
My mail application does not open. The little rainbow wheel
My 'mail' application does not open. The little rainbow wheel just keeps spinning and spinning. I am using Mac OS X version 10.5.8. How do I fix it? I added the following information: The application … read more
Engineer John C.
Engineer John C.
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Bachelor's Degree
14,781 satisfied customers
Sorry, I got side tracked with Pay Pal, they did not bring
Sorry, I got side tracked with Pay Pal, they did not bring me back to this site when I was finished there. I asked the question -- my MacBook Pro keeps changing the view sizes while I am working. I ca… read more
robgranholm
robgranholm
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Bachelor's Degree
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mac mail wont retrieve mail, wheel keeps spinning. Receive
mac mail wont retrieve mail, wheel keeps spinning. Receive sent mail from mac just fine on my blackberry… read more
Jason Jones
Jason Jones
AAS Information Technology
12,078 satisfied customers
My gmail account froze up because of a send message that
My gmail account froze up because of a "send" message that was too big. How do I free up my account. A wheel keeps spinning next to the "send" line. Obviously, do NOT send an e-mail as I can neither r… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
My Mac Mail hung up on Send a few days ago, with the activity
My Mac Mail hung up on Send a few days ago, with the activity wheel just constantly spinning. How do I stop it, and delete whichever e-mail was causing it to hang up. Everything on my system has been … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am running leopard on my mac book pro. I hit the start button.
I am running leopard on my mac book pro. I hit the start button. The apple comes up and the spinning wheel comes up. It goes on and on then restarts it self over and over. I press the off button and i… read more
Jesse
Jesse
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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