Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I just got a new iPad pro and the display for my apps wont
I just got a new iPad pro and the display for my apps wont rotate. It displays the internet, photos, etc correctly. How can I rotate the view? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,870 satisfied customers
My wife has an ipad, that's going on approx. 3 yrs. old (it
My wife has an ipad, that's going on approx. 3 yrs. old (it was a gift from her daughters). The problem that just happened is a rotating pattern in the middle of a dark screen just sitting there and t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was asked to do an is update. I said ok. It then said
I was asked to do an is update. I said ok. It then said verifying update and has been in "verifying update" for 20 hours and iPad Pro is locked up. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,733 satisfied customers
my I Pad screen froze then went blank. Bottom right hand corner
my I Pad screen froze then went blank. Bottom right hand corner is warm. can't turn it on or off.… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I was playing Words with Friends on my 3rd gen ipad with att
I was playing Words with Friends on my 3rd gen ipad with att 3g when the screen froze. I can't turn the ipad off. the power cord is unplugged and the unit still indicates it is charging. the screen is… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
It appears that my rotation is locked. I am directed to use
It appears that my rotation is locked. I am directed to use the side switch, but that brings up the mute function. I am also directed to the multitasking bar, but I can't seem to get to it through the… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
iPad 2 updated to iOS 6.0.1 last night; screen rotation has
iPad 2 updated to iOS 6.0.1 last night; screen rotation has been locked in portrait ever since; have toggled rotation lock on and off via both the switch and double-clicking home button -- nothing is … read more
Ashik
Ashik
Master's Degree
10,047 satisfied customers
my ipad two froze, and I shut it down and when I restarted
my ipad two froze, and I shut it down and when I restarted it, now it just keeps trying to sync, with the little thingy going around and around...and it wont let me shut down or do anything… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Our ipad 2 cannot be controlled. The rotating wheel is shown
Our ipad 2 cannot be controlled. The rotating wheel is shown on the screen, but the unit cannot be turned off or restarted.… read more
Ashik
Ashik
Master's Degree
10,047 satisfied customers
my ipad froze. what should i do??? I tried powering the machine
my ipad froze. what should i do??? I tried powering the machine down by holding the power button but it didn't do anything. it's just froze… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My iPad froze up with the on arrow stuck in the right hand
My iPad froze up with the on arrow stuck in the right hand position. It is not responding to any commands including not shutting down. What do I do to reset everything.… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Defective iPad movie - I downloaded a rental movie to my 1gen
Defective iPad movie - I downloaded a rental movie to my 1gen iPad... the movie froze a couple of scenes in, and I now get a black screen whenever I press the videos icon... tried to delete it via itu… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
3,076 satisfied customers
I believe this is a warranty question. I purchased my IPad
I believe this is a warranty question. I purchased my IPad 2 online on June 20, 2011 ( order # XXXXX) and received it on June 29th. Mostly I play games but it has a tendency to crash. So far I have be… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I turned my Ipad off. Now shows rotating circle. It has been
I turned my Ipad off. Now shows rotating circle. It has been connected all along to external power It has been over 24 hours and the rotating circle still there. All attempts to turn on the epad fail.… read more
Ashik
Ashik
Master's Degree
10,047 satisfied customers
We have an ipad 11 and we had our e mail installed on it and
We have an ipad 11 and we had our e mail installed on it and it was working fine, but last time we tried to open it, we could not and it just showed a blank page. We tried to go into settings, but it … read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
Netflix not working on my iPad, just shows red screen/netflix
netflix will not load on my ipad, just showing red screen/netflix and connecting, but it does not load… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
my ipad froze when sending an email so i tried to switch off
my ipad froze when sending an email so i tried to switch off but all I have is a bland screen with a rotating circle what does this mean… read more
Ashik
Ashik
Master's Degree
10,047 satisfied customers
I cannot turn off my new iPAD. The little circle moving around
I cannot turn off my new iPAD. The little circle moving around will not stop, and has been doing this for 3 hours.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

3,076 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x