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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2867
Experience:  worked as a Tech support Associate for Apple products
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Tonight my screen has gone completley blank no sound nothing

Customer Question

Tonight my screen has gone completley blank no sound nothing yet when someone rings my phone it still rings from their end but there is nothing on mine it dosent ring and i have no screen its like my phone is off..can you help me please?
Submitted: 6 years ago.
Category: Mac
Expert:  Vinod Menon replied 6 years ago.

I am Vinod. I will try my best to help you resolve this issue.

may be the phone is void of charge or it is frozen. Let's try a reset first. Connect the phone to the computer. Then press and hold the power button and the home button together for 10-15 sec.

let me know whether this resolves your issue.

thank You
Customer: replied 6 years ago.
OMG it worked thank you so so so much
Expert:  Vinod Menon replied 6 years ago.
Great to hear that...:)

you have a great day...:-D

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